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RM
02/06/2021
Ron M.
United States United States

Issues

First off, from my experience, in my humble opinion, is a GREAT experience. With that being said, at times very difficult to talk to someone. I am very new to the simulator world. I would go days without questions being answered. The company would ALWAYS be reassuring when I did. The quality of the products shipped, I was VERY SATISFYING. HONESTLY, probably better then I assumed. When you order , when you talk to someone, please be VERY specific of your questions. Again, in my humble opinion, the TGC 2019 far from meeting your expectations for the price invested. Do your homework. I personally purchased the uneekor QED, great product when it works. I purchased a $1800 gaming hard drive specifically for this simulator. Set up to the units specications.... and the install instigate VAGUE at beat. Once installed, it loses the license key, without warning. Uneekor reads club speed 103, ball speed 140, distance 40 yards. Uneekor customer service is a JOKE at best, email and calls...... ZERO ASSISTANCE. I feel this is a uneekor problem, not a shop indoor golf problem. Other then that, the putting and iron shots appears to be close to accurate. A very confusing situation. From my experience, you lose license keys in programs, lose accuracy and results with out any clue. Just figure that out yourself evidently. When the licensing is forwarded, windows 10 won’t allow you to copy and paste EVEN AFTER following the firewall, 3rd party, install instructions, bounces a person around and around without any real clarity. Again, I feel not a shop indoor golf problem, they just sell the product’s. With all this being said, I am far from a software person, I know computer basics. But when you play 37 holes, no problem, the the next day after shutting things down to 40 yard drives with zero idea why, good luck figuring it out. It what you have with the products I purchased and described. I am happy with uneekor when it works, I had to recalibrate it twice, reaching out to someone for answers and help. Good luck. I personally would have went with another product personally JUST DUE TO LACK OF SUPPORT.

Shop Indoor Golf Uneekor QED SIG10 Golf Simulator ReviewShop Indoor Golf Uneekor QED SIG10 Golf Simulator ReviewShop Indoor Golf Uneekor QED SIG10 Golf Simulator ReviewShop Indoor Golf Uneekor QED SIG10 Golf Simulator Review
02/08/2021

Shop Indoor Golf

Hello Ron, Thank you for your review! We want to apologize for your experience, Uneekor has been very busy the last few months and being so technical we have a hard time being able to provide software support for their units. You can make an appointment with them to go through everything and help you get it figured out, but they typically have a 48 hour waiting period. Keep us posted, and let us know if we can help you in any way!

SK
10/29/2020
Scott K.
United States United States

Great support

SUpport throughout the entire purchase of my simulator was great . Everyone there was knowledgable, friendly and helpful.

JD
07/02/2020
James D.
United States United States

Happy customer!

Absolutely love this uneekor system. It's a really nice setup, you can tell its a premium product. Shop Indoor Golf was great throughout the process and took their time to walk me through all the options. Would buy again.


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