Orders to the lower 48 continental United States may qualify for free shipping.*Some products are excluded from Free Shipping due to freight charges - shipping assessed at checkout *
For our valued customers in Canada, please note that orders will be subject to a parcel handling fee of $49. For larger items requiring freight handling, a charge of $139 will be applied. These fees ensure the safe and timely delivery of your purchases. We appreciate your understanding and are committed to providing you with the best service possible.
Once an order is placed, a confirmation email will be sent. This means that The Indoor Golf Shop has received the order in the system. Once the order is received, The Indoor Golf Shop immediately reaches out to its suppliers to confirm the item ordered is in stock and ready for shipment. If the item ordered is out of stock, on backorder, or otherwise unavailable, The Indoor Golf Shop will let the customer know via email. Once the product(s) ordered are ready for shipment, the item(s) will be shipped.
An email with tracking info will be sent to the customer within 24 hours of the order being shipped. If you have not received tracking info within 3 days after the lead time posted at the top of the product page, please contact us at HERE. Once an order has shipped, cancellation will not be permitted. Please see "Cancellations" below for more info.
Once an order shows as “Delivered” to the shipping address, as a result of the tracking information provided through the freight/shipping company, The Indoor Golf Shop is not responsible for any “nonreceivable” situation. No replacement or refund will be given on “Delivered” orders.
Items that are apart of The Indoor Golf Shop brand will be shipping from our warehouse located in Dallas, TX. These items will typically have a SIG or SIGPRO in the title.
Although we try and stock items from all of our partners we are limited by our warehousing space. Shipping directly from our partners helps with our shipping team & helps the items get to your door faster.
Items that will most likely be shipped from their respective manufacturer will be technology like Launch Monitors, Projectors, and other accessory products.
Shipping lead times can be found on every product page - under the "Add to Cart" button. If you are looking for a specific shipping lead time you can search through our full lead time catalog (updated weekly)
*Most shipments are shipped via FedEx or UPS. We do not ship to APO/FPO or PO BOX addresses. Depending on the value of the item being purchased, orders may be shipped with signature confirmation required. Some orders are shipped with signature confirmation required - dependent on order value. This means that an adult over the age of 18 must be present at time of delivery to sign for and accept the product.
If there are any issues with your shipment please contact us here.
The Indoor Golf Shop SIG (SIGPRO) brand is committed to delivering high-quality products designed for peak Golf Simulator performance and long-lasting use. This Limited Warranty covers manufacturing defects in materials and workmanship for the applicable warranty period found here.