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John G.
United States United States

QED Flrx Space Simulator, unfortunately, has not met my expectations

I did considerable research on simulators and ended up with the Flex Space product because of limited space in my house. My experience has been: screen is very wrinkled and efforts to get the wrinkles out has mostly failed (hairdryer, etc) which of course negatively effects the projected image. (I am reluctant to raise the screen because of the potential added wrinkles.) Projector is very marginal when it comes to brightness and contrast. The laptop PC works fine but only holds a charge for a few minutes witch I find unusual (I am not a gamer so this may be SOP for these PC's) There needs to be a "quick" start guide included with the installation guides. I used YouTube for most of the installation of the equipment and software. I would rate Shop Indoor Golf a "B+". Salesman was very helpful and did not embellish the product, on-line messaging support was responsive and helpful. I was mostly frustrated with the software product supplied by Shop Indoor Golf TGC 2019. It took a week to get the correct key to use the software. After many e-mails and phone calls Shop Indoor Golf support team did however, come thru with the correct key. I will most likely will replace the screen and projector in the future.

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