Golf Simulator Virtual Support Session
$199.00
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Golf Simulator Virtual Support Session
Installation & Setup Services
- Installation Golf Simulator Software
- Launch Monitor Setup & Calibration
- Projector Placement Assistance
- Touch Screen Display Setup
*Setup will be facilitated virtually through teamviewer
Troubleshooting & Technical Support
- Launch Monitor TroubleShooting (EX: Not tracking golf shots)
- Projector Troubleshooting (EX: Not Projecting an image)
- Golf Simulator Software Troubleshooting (EX: Issue with interface)
- Touch Screen Display Troubleshooting (EX: Not registering a click)
*Troubleshooting will be facilitated virtually through teamviewer
Scheduling Your Appointment
1. Select Your Service
Select Installation & Setup Services or Troubleshooting. Select the time you need for the appointment.
2. Select Your Hours
Use the dropdown to select how much time you are requesting (1 or 2 Hour Appointment times)
3. Select your Date & Time.
Click the schedule time button to select a date and time that works best for your schedule. We need at least 24 hours notice for our appointment booking!
4. Schedule Your Appointment & Pay
Once you have selected your date & time, please tell us what technology you are needing assistance with and any other information that can help our team!
Once you have that, please add the appointment to your cart & checkout!
5. Download Teamviewer
For Virtual Assistance, our team will need to remotely access your laptop or PC. We utilize the platform teamviewer to do this.
Use this link to pre-install the software on your computer.
*Select Download Quick Support
6. Meet with our team!
Our team will meet with you on your selected date & time!
Golf Simulator Virtual Assistance FAQ
What is covered with my Virtual Install & Setup Appointment?
When you schedule your Installation & Setup appointment, our team will join a virtual call or remotely access your computer (if applicable) and install any needed software, calibrate a device, or assist in setting up your projector.
How do I book an appointment for Install Help?
Using the dropdown at the top of this page, you can select the installation & setup service to start the process!
A Sales Team member added this to my order, how do I schedule without paying again?
If you spoke with a member of our sales team and have already purchased the service. A promo code will be sent to you so you can schedule the appointment but not have to pay for the service again!
What is covered with my Virtual Troubleshooting & Tech Support Appointment?
When you schedule your Installation & Setup appointment, our team will join a virtual call or remotely access your computer (if applicable) and help troubleshoot issues with your launch monitor, golf simulator software, gaming laptop/PC, or projector.
How do I book an appointment for Troubleshooting help?
Using the dropdown at the top of this page, you can select the troubleshooting service to start the process!
What happens if our team can't fix the issue in the time slot?
If we are unable to troubleshoot, fix, or diagnose the issue within the time purchased then our team will discuss options for adding more time, contacting the manufacturer, or discussing other options.
How Do I Install the Teamviewer Software?
Please use the link below to download Team Viewer:
We will need the following information from your team viewer application in order to remotely access your PC:
- ID:
- Password :
*The program will generate this info when you start a session.
How do I know which technology to select in the dropdown?
Using your order information, select the technology featured in your order to determine which technology to select!
How do I troubleshoot on my own before contacting your team?
Our Knowledge Center houses many helpful articles and videos that can help you troubleshoot before purchasing a tech appointment with us!
What is covered with my Virtual Install & Setup Appointment?
When you schedule your Installation & Setup appointment, our team will join a virtual call or remotely access your computer (if applicable) and install any needed software, calibrate a device, or assist in setting up your projector.
How do I book an appointment for Install Help?
Using the dropdown at the top of this page, you can select the installation & setup service to start the process!
A Sales Team member added this to my order, how do I schedule without paying again?
If you spoke with a member of our sales team and have already purchased the service. A promo code will be sent to you so you can schedule the appointment but not have to pay for the service again!
What is covered with my Virtual Troubleshooting & Tech Support Appointment?
When you schedule your Installation & Setup appointment, our team will join a virtual call or remotely access your computer (if applicable) and help troubleshoot issues with your launch monitor, golf simulator software, gaming laptop/PC, or projector.
How do I book an appointment for Troubleshooting help?
Using the dropdown at the top of this page, you can select the troubleshooting service to start the process!
What happens if our team can't fix the issue in the time slot?
If we are unable to troubleshoot, fix, or diagnose the issue within the time purchased then our team will discuss options for adding more time, contacting the manufacturer, or discussing other options.
How Do I Install the Teamviewer Software?
Please use the link below to download Team Viewer:
We will need the following information from your team viewer application in order to remotely access your PC:
- ID:
- Password :
*The program will generate this info when you start a session.
How do I know which technology to select in the dropdown?
Using your order information, select the technology featured in your order to determine which technology to select!
How do I troubleshoot on my own before contacting your team?
Our Knowledge Center houses many helpful articles and videos that can help you troubleshoot before purchasing a tech appointment with us!
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