What customers say about buying from us

These are real reviews from customers who bought from The Indoor Golf Shop, grouped by the questions people ask us most before they buy.

Do customers get good advice before they buy?

Great Customer Service by Josiah

I had an outstanding experience working with Josiah while purchasing my golf simulator package. From the very beginning, he was friendly, knowledgeable, and genuinely interested in making sure I got exactly what I wanted. He took the time to understand my needs, answered every question I had, and never made me feel rushed.

Since this was my first time buying a golf simulator, I really appreciated how much time he spent walking me through everything. He made sure I was building the right setup for my space, my budget, and what I wanted out of it. His guidance gave me the confidence that I was making the right decisions.

Great customer service is hard to find, and Josiah went above and beyond. If you’re thinking about buying a golf simulator, I highly recommend asking for him. He made the entire process easy, enjoyable, and stress-free. Thank you, Josiah!

Trevor L. ·

Bought: ProTee VX SIG12 Golf Simulator Package

Reply from The Indoor Golf Shop

Thank you for your kind words Trevor! Josiah is great and we are lucky to have him. Enjoy your simulator!

Collected by Stamped

Excellent advice and service

These guys are Awesome and incredibly helpful and knowledgeable. I want to thank Josiah specifically for his knowledge and patience with me as I changed my mind 5 times on what I wanted. He was responsive and helped me get to the right place with my sim room. It's better than I ever expected and part of that is because of Josiah's help! Additionally, when I showed up in Celina, Trevor's service was perfect. He's a customer obsessed operator. I appreciated his quick turnaround on a situation I had.

Tom D. · Verified buyer ·

Bought: Square Golf Launch Monitor

Reply from The Indoor Golf Shop

Hello Tom,

We are very happy to hear that you had a positive purchasing experience with us. Thank you for the kind words and they will be shared with our team. We are always here to help with any of your indoor golf needs.

Enjoy your new sim room!

Collected by Stamped

Excellent experience

Trey was fantastic in helping me pick the right setup and took extra time to ensure I made the right choice for the entire purchase.

Assembly of the enclosure only took a couple hours solo, and the instructions were easy to follow.

I’ve already recommended y’all to friends.

Benjamin R. · Verified buyer ·

Bought: DIY Golf Simulator Enclosure

Reply from The Indoor Golf Shop

Thank you so much Benjamin! We're so glad the buying process was easy and that your assembly was quick and painless. We value your recommendation greatly and are thankful that you are our customer!

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What do customers say about delivery and order updates?

Waited and thrilled I did

I wanted to start my sim build early this year but decided to risk waiting on the Square Onni. So glad I did and Indoor Golf delivered. Kept me informed the entire time. Been using for 3 weeks now.

Robert M. · Verified buyer ·

Bought: Square Golf Omni Launch Monitor

Reply from The Indoor Golf Shop

We're so glad you are enjoying your sim and Omni!!

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Square Golf Laumch Monitor

Got this launch monitor in less than two weeks even though it was backordered. Appreciate the extra packaging to protect the device. The Indoor Golf Shop did a great job.

Kwon L. · Verified buyer ·

Bought: Square Golf Launch Monitor

Collected by Stamped

Great company to purchase from

Great experience buying a golf simulator. The team was super easy to work with, and the website made the whole purchase process smooth and straightforward. I ended up changing my order after I had already purchased, and the Indoor Golf Shop team quickly switched the launch monitor and updated everything with no issues at all.

Shipping was fast and overall very smooth. One piece did arrive damaged, but customer service handled it quickly and sent out a replacement without any hassle. Being in Canada, I was a bit concerned about shipping and duties on a purchase this size from the U.S., but everything went perfectly with no extra charges or surprises.

Couldn’t be happier with both the company and the product. I went with a Uneekor and SIG12 package and would definitely recommend them

Greg S. · Verified buyer ·

Bought: Uneekor EYE XO Launch Monitor

Reply from The Indoor Golf Shop

Hello Greg,

We are so happy to hear that you had such a positive experience with us. We strive to provide excellent sales and support and we are pleased to know that this stood out.

Enjoy your new simulator!

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Is it easy to install and assemble?

Well-designed, easy to set up

This product is very well thought out. Setting it up by myself, I appreciated the aluminium tubing and no tools required. Even fully assembled, I can move it around if needed.
In use, the impact screen is much quieter than I anticipated, and all of the protective padding is in the right places. I may or may not have hit a couple of shanks just to test them….
Shop Indoor Golf was a pleasure to deal with, and got everything to me (in Canada) within about 4 business days.

John R. · Verified buyer ·

Bought: SIG8 Golf Simulator Enclosure

Collected by Stamped

SigPro 10 Enclosure

I set up my Sig10 enclosure about a week ago. Setup was easily done by myself. A helper could have been a help but no issues by myself. Took about an hour. Enclosure looks good and works well. I had to use a steamer to get the wrinkles out of the screen. I may take a few of the bungees off the screen to reduce the bounce back. Im very happy with this enclosure (USA made) and would buy again. Thanks Indoor Golf!

George B. · Verified buyer ·

Bought: SIG10 Golf Simulator Enclosure

Reply from The Indoor Golf Shop

Hello George,

Thank you for sharing your experience with the SIG10 enclosure. We are glad that the ease of setup stood out to you and that you were able to assemble it all by yourself. We are proud to manufacture our SIGPRO enclosures in the USA. We are always here to assist you with your indoor golf needs!

The Indoor Golf Shop

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SIG8 Enclosure

The SIG8 enclosure is phenomenal! I was able to put it together by myself fairly easily. It’s light and easy to move around, yet does a great job of absorbing the impact of full swings from all of my clubs. It also looks great - high quality and professional. It’s worth mentioning that I had it delivered to Canada and there were no issues or surprise charges.

The Indoor Golf Shop has amazing customer service…. I had many questions and they were quick to answer, very helpful and friendly staff.

Great experience overall!

Giuseppe D. · Verified buyer ·

Bought: SIG8 Golf Simulator Enclosure

Reply from The Indoor Golf Shop

Hello Giuseppe,

We are thrilled to hear that you found the SIG8 enclosure to be easy to assemble and provide a professional look. We are also very pleased to hear that our support team was able to provide amazing customer service.

Enjoy every swing!

Collected by Stamped

What happens if something goes wrong after the sale?

Great customer service

I contacted the Indoor Golf Shop about a problem I was having with the Sig10 enclosure I’d bought from them and they had replacement parts shipped out the same day. Amazing customer service - I really appreciate the support they provided.

Robert M. · Verified buyer ·

Bought: SIG10 Golf Simulator Enclosure

Collected by Stamped

Purchased SIG10

Unfortunately the unit came in without instructions I called Indoor around 4pm est Christmas eve. A gentleman answered was very apologetic and said he would email them to me. Later through the conversation I realized they were closed but he still chose to answer the phone...outstanding customer service.

Jeff M. · Verified buyer ·

Bought: SIG10 Golf Simulator Enclosure

Reply from The Indoor Golf Shop

Hello Jeff,

We are very pleased to hear that our customer service team was able to assist you.

Enjoy the SIG10 enclosure!

Collected by Stamped

Great customer service

I originally bought the largest enclosure they had and it was way too big for my area. They allowed me to return it and get a smaller one which was great. Josiah was super helpful the whole time.

Birdie B. · Verified buyer ·

Bought: SIGPRO Commercial Enclosure

Reply from The Indoor Golf Shop

Glad we could get it worked out for you!! Enjoy!

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What do customers think of SIGPRO, our own brand?

Great screen

Very glad I spent the extra on the grey screen. I've had white in the past, but this one is noticeably superior. Combined with the blackout screen behind for my particular setup, this screen really pops. Images are crystal clear. Colors are vibrant. Same laptop, same projector, much better experience.

Alan L. · Verified buyer ·

Bought: SIGPRO™ Premier Golf Simulator Impact Screen

Collected by Stamped

SIGPRO SOFTY Review

What a hitting strip! I went with the SIGPRO Softy after a lot of research for what would be the best hitting strip for my sim build. I built my floor up based on going with the Softy strip. It feels great easy on the joints. Highly recommend!

Andrew M. · Verified buyer ·

Bought: SIGPRO Softy Hitting Strip

Collected by Stamped

Excellent product

This is a great mat. Very forgiving on the joints, and looks good too. Purchased to replace another ‘elite’ brand that was punishing my back, neck and joints. The other mat was probably more like hitting off a genuine fairway, but I’d rather have an enjoyable sim experience than get injured chasing realism. Quality product that works as advertised, and excellent support from the people at Indoor Golf! Highly recommended!

Calvin D. · Verified buyer ·

Bought: SIGPRO Softy LITE Hitting Strip

Reply from The Indoor Golf Shop

Thank you for the kind word Calvin, we are so glad that our mat is easier on your body and allows you to enjoy your sim more. Please feel free to reach out in the future with any questions!

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